Customer Care

Terms & Conditions

Customer Care

Terms & Conditions

Customer Care

Terms & Conditions

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K11 Musea – Unique Promo Code Offer

Use the promo code provided to you at the K11 MUSEA x NET‑A‑PORTER pop-up store (the "Code") at checkout to receive $300 HKD off your next order from NET‑A‑PORTER (www.net-a-porter.com/en-hk/) subject to these terms and conditions (the “T&Cs”):

  • To redeem this offer, enter the Code at checkout on an eligible order from NET‑A‑PORTER.
  • The Code is available on an eligible order placed from 00:01 HKT on 29 September 2021, up to and including 23:59 HKT on 31 December 2021 (the "Promotion Period").
  • The Code may be used on full-price items only and cannot be used on selected excluded brands. Please find the full list of excluded brands here: https://www.net-a-porter.com/content/help/k11-brandexclusions
  • The Code must be used in a single transaction, which must be of a greater value than the value of your Code, inclusive of taxes and duties but excluding any delivery costs. All amounts over the value of the Code must be paid for using NET‑A‑PORTER's normal payment methods.
  • The Code may only be used once by the recipient and cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including SALE or the purchase of gift cards). The Code is limited to one (1) per customer and all purchases made on NET‑A‑PORTER must be for personal and not commercial use.
  • Eligible orders must be shipped to a delivery address in Hong Kong.
  • The Code is non-transferable, non-exchangeable and no cash alternative is offered.
  • NET‑A‑PORTER reserves the right at our discretion to revoke, suspend, cancel and/or amend the Code, the offer and these T&Cs at any time and without notice.
  • In the event of a dispute regarding the Code, the decision of NET‑A‑PORTER is final and no correspondence or discussion shall be entered into.
  • For more information on how NET‑A‑PORTER uses your personal data, including for the purposes of administering this promotion, please refer to our Privacy Policy here. NET‑A‑PORTER will not be responsible for the communication by K11 MUSEA of this offer to you, or how K11 MUSEA uses your personal data.
  • Need help? Email customercare@net-a-porter.com or call us on +852 5808 1362.
  • The Code is issued by THE NET‑A‑PORTER GROUP ASIA PACIFIC LIMITED trading as "NET‑A‑PORTER".