Our EIP Program
Our invite-only EIP (Extremely Important Person) loyalty program offers exclusive benefits and rewards to elevate your shopping experience. Find out more on how you could qualify for access to the most coveted benefits and rewards
Membership
benefits
YOUR EXCLUSIVE REWARDS
Worldwide free shipping
Enjoy unlimited free shipping anywhere in the world, plus same-day service in London, New York and Hong Kong
Personal Shopping service
Your very own dedicated Personal Shopper is on hand to help with all your style needs. From finding the pieces you love and requesting sold-out items to providing helpful size and fit advice, they have all your shopping needs covered
Early access
See and shop What’s New 36 hours before anyone else with your Extremely Important Preview service
Private Sales
You are invited to our bi-annual Sale before anyone else – prepare your Wish List in advance and get ahead of the crowd
Dedicated Personal Shopper
Whether you have a special event on the horizon or are simply in need of a wardrobe refresh, you can now enjoy a luxurious shopping experience – either from the comfort of your home or face-to-face with your dedicated Personal Shopper
And plenty more...
How to become an EIP
Carry on shopping
Customers who spend over £10,000* within a 12-month period will be invited to become part of the program
We will be in touch
A member of our Personal Shopping team will be in touch with you when you are near the spend threshold
Enjoy your exclusive benefits
Once you have become an EIP, you can enjoy a range of complimentary services, offers and bespoke privileges
Introducing our Personal Shopping team...
Meet our expert team and see the skill and passion that goes into providing you with the best EIP experience. Whether it’s fine jewelry and watches advice or information on the latest designers, you can speak to one of our experts directly on WhatsApp, iMessage or WeChat
