Customer Care

Terms & Conditions

Customer Care

Terms & Conditions

Customer Care

Terms & Conditions

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Customer Care Brand Exclusions

  • Simply enter your unique promo code in the promo code box at checkout on a web browser or via the NET‑A‑PORTER app. The value will be automatically deducted from the price shown.
  • The Code may be used on full price items only, with no minimum spend. The following brands and product categories are excluded from this promotion: luxury watches, pre-owned watches, fine jewellery, Gucci, Saint Laurent, Alexander McQueen, Bottega Veneta & Balenciaga.
  • The Code cannot be combined with any other promotion, discount, offer, code, certificate, or coupon (including SALE and the purchase of gift cards). All purchases made on NET‑A‑PORTER must be for personal and not commercial use.
  • The Code is non-transferable, non-exchangeable and no cash alternative is offered.
  • NET‑A‑PORTER reserves the right at our discretion to revoke, suspend, cancel and/or amend the Code, the offer and these T&Cs at any time and without notice.
  • In the event of a dispute regarding this promotion, the decision of NET‑A‑PORTER is final and no correspondence or discussion shall be entered into.
  • For more information on how NET‑A‑PORTER uses your personal data, including for the purposes of administering this promotion, please refer to our Privacy Policy.