Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched. Please note, this can take longer during sale.

Once your package(s) have been shipped from our US or Italian locations, you’ll receive one or more emails with your tracking information so you can follow the progress. You can also check the status of your delivery by viewing My Orders in your account.

Our delivery options may vary. View what's currently available at checkout. You will receive one or more emails containing your tracking number once your packages(s) have been shipped from our US or Italian locations.

For customers based in New York City, Westchester (NY), Bergen (NJ), Fairfield (CT) Nassau (NY) and Hudson (NJ), our NET‑A‑PORTER Premier team is at your service from the moment an order is placed until it arrives at your door.

For orders containing items from both US and Italian distribution centers, Next Business Day or Premier shipping services will apply only to the items located in the US. Items in Italy will be shipped as Standard.

Premier Daytime: 25 USD + tax

• Delivery between 10am-5pm, seven days a week
• Place your order by 10am for same-day service
• Allocated 2 hour delivery window
• Select a nominated date for delivery up to six days in advance

Premier Evening: 25 USD + tax

• Delivery between 6pm-9pm, Monday to Friday
• Place your order by 2pm for same-day service
• Allocated 2 hour delivery window
• Select a nominated date for delivery up to six days in advance

Next Business Day: 25 USD + tax (not available in Alaska and Hawaii)

• Order by 4pm EST to receive your purchase next business day
• Delivery between 9am-8pm, Monday to Friday
• Please note, purchases made after 4pm EST on Friday and during the weekend will arrive the following Tuesday
• Next Business Day Delivery orders are typically fulfilled by UPS. However, for certain regions, or due to unforeseen circumstances, an alternative carrier may also be utilized to meet the expedited delivery timeline 

Standard: 10 USD + tax

• Enjoy Free Standard Delivery on orders over $200
• Delivery within five business days, for orders placed Monday to Friday
• Receive your purchases between 9am-8pm, Monday to Friday
• Orders placed after 5.30pm EST on Friday will be dispatched on Monday
• Standard Delivery orders are typically fulfilled by DHL or UPS. However, for certain regions, or due to unforeseen circumstances, an alternative carrier may also be utilized to meet the expedited delivery timeline 

Puerto Rico Express: 35 USD + tax

• Enjoy Free Express Delivery on orders over $150
• Delivery between 9am-5pm, Monday to Friday 
• Receive your purchases within 3 business days

The US Department of Transportation does not allow pressurized or flammable items to be shipped by air. As a result, orders containing fragrance, nail and aerosol products must be delivered via our Standard shipping option or our Premier service.

Due to these restrictions, these items cannot be sent to international shipping addresses at this time. We suggest that you select a different shipping destination within the US or contact our Customer Care team to help you choose an alternative.